That is a crappy way of doing things. Great coffee, ice tea or lemonade are among the most often ordered drinks at this place. The additional cost included a 15% variable service fee. They placed a 3 day, $55.00 hold on my credit card, then overcharged me on the total. I was informed my oder was delivered. They overcharged me by $10 and when I complained they gave me a $6 credit instead of fixing the charge. Join the Fleet Fleet Support. Try good cod, soup and fried fish.The recipe for success of Gills Diner is its tasty pancakes and nicely cooked biscuits.You will hardly forget delicious coffee that you can find.. Once your order is submitted, you'll be able to see a picture of your Postmate, the real person who will make your delivery, as well as information about their experience level and the number of jobs they have completed through Postmates.com. 939 reviews from Postmates employees about working as a Delivery Driver at Postmates. So without further delay, let’s find out why you need to choose Postmates as your side hustle gig. It lists items we no longer carry or never have carried, the spelling is off on several items and the prices are higher than what we sell in house. Ordered from their website food from their restaurants. Now my driver stopped responding. Ordered water from Walgreens via Postmates delivery. Los Angeles, CA (208) New York, NY (137) Las Vegas, NV (94) San Francisco, CA (91) Nashville, TN (65) See more Postmates reviews by location. They are misleading and overcharge. They're expensive and do not provide adequate support. Terrible, inhumane customer service. And then if the order went through, that initial charge would not be used for the order but instead another charge would be taken? Why am I being the one punished for restaurants screwing up so much during COVID? Consumers complaining about Postmates most frequently mention customer service, credit card and delivery fee problems. This is the most ridiculous company. Nice work. My driver picked up my food and drove all over Mesa so I couldn't even cancel it to get my money back. Postmates reviews. Zomato. My mom asked for a refund, and they gave her TWO CENTS. When he got to my Hotel he had this really awesome dog in his convertible that greeted me with affection! The truth is that you will really like tasty calamari, lasagna and Italian salads.Good cheesecakes are served at Sam's Ristorante & Pizzeria.After a long working week, you can try delicious gin or good wine.Based on the reviewers' opinions, ice … They stole $50 from me, plain and simple. When confronted about their business policies and refund demand of overcharges they respond in email with they are sending the information to the appropriate people on the company to assist of which nothing happens. Of them all, Postmates has become a side hustle favorite. Most commonly, consumers tend to contact Postmates to ask questions about: Shipping and Delivery, Payments and Charges, Product/ Service. Ya know, $30 down the drain for something totally inedible. I couldn't even eat it because it was prepared totally wrong. © 2021 Reviewopedia. Their app has all type of glitches and issues they did the very same to me I didn't even sign up for their free trial but I am now having to dispute a charge of 95.88 on my account. tThat sounds illegal to me, and if not, i t should be. Ordered from a restaurant, received wrong order. Dive Brief: Postmates and The Infatuation, a digital restaurant discovery platform, have entered an exclusive partnership that gives Postmates users access to Infatuation reviews and ratings within the delivery app, according to a company release. I was able to track "Robby" until he disappeared on my street. Please do yourself a favor and use door dash. The restaurant called and the driver returned my food because he apparently can't work a GPS and read a house number. 7 . We’re in this together! I never got my order, and could not find anywhere to get a refund or an e-mail address. Again! Here Im thinking that what was ordered on my screen(fried chicken) was displayed or printed out at the restaurant. The delivery person claims to have texted (used a land line to order). The worst is yet to come. Join the 1,798 people who’ve already reviewed Postmates. Foursquare. [email protected] I was told they're not able to refund the tip I paid to the driver who delivered my food evidently to someone else's house who is now eating for free but I paid for that for that food to be delivered to them. CITIES. Address was correct. In the end, my delivery fee and 15% variable service fee cost $21.56, on an order with "free delivery" if I did not catch their error of the delivery fee. Postmates doesn't care about you, your business, nor their customers. Great resource for dieting. My husband worked 48 years as a Truck driver and we are 75. Discussion topics at Postmates. That's rude and dismissive. It always takes longer than estimated. Again, no Postmate has ever complained about not being able to find us, even when we are not waiting outside. And still I have no food at my door, and NO VALID EXPLANATION as to why. For example, 2 items @ $36.26 $7.61 service fee = $43.87 - $5.00 promo = $38.87. It's whatever they feel like adding to the price? What can you do to help me? They also told me the fee was listed on checkout, which I apparently overlooked? My bank account STILL shows "PURCHASE POSTMATES TE SAN FRANCISCO CA CARD3734 $15.06" - THAT IS CALLED A "CHARGE" MORONS!! I was charged for orders I never got and also I reached out to them multiple times never got anything back. ... Ratings of Hollywood Restaurant. This happens all the time. Postmates will not give ua refund they will give you a credit to the app which is not helpful especially if you are not planning on using the app again. I'd say remove your card information. About Careers Blog Press Unlimited Gift Cards Pickup Customer Support. If a customer order is not correct due to postmates and the restaurant errors (Who Dat Wings in New Orleans), both companies still try to blame the customer & refuse to provide some type of refund where no food was purchased or given to the customer. I cancelled . Report Issue. Beware they will rip you off and provide awful customer service! Even said it smelled so good he wanted to open up the order but said he put it in his truck so he wouldn't be tempted! They also didn't ring the doorbell, so we waited downstairs for, like, 20 minutes. GO POSTMATES! Facebook Twitter Snapchat Instagram. On this version, the delivery charge was gone, but each item was increased in price over the printed receipt. i am trying to dispute a charge, but have to rely solely on them doing stuff online . 2,210 reviews from Postmates employees about Postmates culture, salaries, benefits, work-life balance, management, job security, and more. Takes 3 DAYS to PROCESS ORDERS. Totally insane! This is 30 minutes after he supposedly "arrived" at our location and 13 minutes after the "estimated delivery" we got through the app. POSTMATES. By this point (1:01am), 1 hour and 17 minutes had passed since we initially placed our order. I can step outside of my business, look down the road and see the place I ordered from. When they order off the menu that is on the Postmates site, and order items that we no longer carry, they probably think it's us and that we never have any of the cookies they want. A free inside look at company reviews and salaries posted anonymously by employees. I'm tired of it. Products used:They do sometimes and other times not. As soon as I opened the app, Postmates presented me with an Ad for a "30% off entire order" coupon. And you get to keep 100% of your tips. For my delivery now that they made a mistake and didn't take care of it I'll never use postmate ever again. Search job titles. Postmates sucks Postmates sucks! Updated Jan 13, 2021. I'm not using postmates anymore, for sure. If I could give a negative star I would. it's been a week already and i have yet to hear back from them. My problem: Postmates took $525 from my bank account. Being at Five Forks Market, order good crème brûlée, gelato and chocolate cakes.A collection of delicious Merlot, liqueur or bourbon is offered to guests. Join the Fleet Fleet Support. We realized he'd called at 1:01am and called him back at 1:05am; he did not answer. **Thank you for any help,**Richard Edgeworth****-***-****. FLEET. I myself have ordered a couple times from Postmates and have never gotten any of the food I ordered. My wife had here CC charged over 6 6 months for purchases totaling over $500. Your business is a disgrace. View the menu , check prices , find on the map, see photos and ratings. I want Postmates in my city! When you sign onto Postmates.com or onto their mobile app - available for iOS and Android smart phones and tablets - you can either search for the closest available stores and restaurants or you can find a specific store and browse the items there. So now I just paid for his meal write. Orders are always wrong. Postmates is one of the select group of on-demand food delivery services. also i did an order placed my postmates so the debit card had the funds to pay for the order. App review follow-up. We? A Total scam, with false promotions. Our address is not difficult to find (especially when you have someone standing outside with the door wide open!). My 'driver,' Calvin C has a phone number that appears to be a landline that answers with a recording asking for an extension to b e entered. I've had ***two orders in a row*** where the delivery driver dropped/cracked my drink, which was Kung Fu Tea, at my doorstep. Facebook Twitter Snapchat Instagram. The last time I waited 3 hours for a delivery that is literally about 2 blocks away. The first delivery driver tried to hide the fact that it happened, thank goodness for cameras. They just apologized and said they have been having trouble with Postmates. Other times the driver will deliver it to the wrong address and won't communicate with you in order to get your food. Postmates lets you deliver food and merchandise with a flexible schedule. From Nov. to January 21st, removing 25 dollars through postmates withdrawals, they have taken 21 withdrawals equal to $525. After a long time of Postmates loyalty, we'll be looking into Uber Eats and Grubhub now. When I opened a ticket on the Postmates site, I got a response from Postmates offering to remove the processing fee. The delivery fee starts at $5, and is further calculated based on time, distance, and factors determined by your specific location. The Telephone number posted on San Francisco BBB is (800) 882-6106 for customer support. Since the transaction took 3 days to settle on my card they refuse to help in any way (they will only help you within 2 days of the order) and had the audacity to say they "hope they can make it up to me next time". I was never told that I needed to do that. Fortunately the fraud department at Citibank got to the bottom of this and reversed the charges. Never heard from him again and Bertucci's said the order was still pending. I cracked up! We ended up having to place a new order, and that took a fraction of the time, and the driver had NO issues at all delivering. If you have any experience with this service, please leave your Postmates.com reviews below. Take your business elsewhere, wish I could rate ZERO stars. Crooks, thieves, and fraudulence people. I can find no way to speak to a real person at this so-called business, making the entire service really SERIOUSLY USELESS and a really BAD joke n all of us. Postmates responded to ignore the printed receipt and offered an updated version. am i getting my $22 back? john sturdy They delivered another customer's meal to me, which I had to reject.I asked for my credit card to be credited for the purchase but they only provided me with a Postmates credit, which to my surprise, expired in 30 days. And in the option to talk to postmates they dont have a number in their app it's only by email. ۪ll bring the best of your city to you, in minutes. Think of all the money they have for temporary funds to use to make even more money from ours?? You can also track your delivery in real time if you want, or you can simply wait to get their text message alerts which will inform you of when your item is picked up, and when it has been dropped off. My issues were with the bill, and how things are calculated. Their website is horrible, the customer service is horrible. At this point, my husband had gone outside to wait in the front and had also continued communicating with Isaiah via text. 13 . Does Corporate Philanthropy Really Exist? I have been a repeat customer of Postmates for a long time, and it is a shame I cancelled my subscription membership after this. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Join the Fleet Fleet Support. The first time I used it my order was canceled minutes before my delivery was to arrive with no explanations what so ever. Because I can’t feed my kids I have to wait. Stay away from this company. Don’t use this service- unless you are on a starvation diet.... Do Coupon Sites and Savings Apps Actually Work? It really looks bad on us, not Postmates. Learn about Postmates culture, salaries, benefits, work-life balance, management, job security, and more. There is no way to call anyone and I don't know how to get my money or food!!! Some guy said? Never using again. Postmates.com is the online home of the Postmates delivery service, a company which says that they have redefined shopping with a special service that delivers a … Say "GOODBYE". . The edge. LIARS! And each taco was very poorly made (almost no ingredients), and I was not given a receipt which the manager said I needed to replace my order HOT. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. I have been unable to obtain a refund from them and I've been trying for almost a week. Recent recommendations regarding this business are as follows: "Si", "Don't use them. Postmates is running quite the operation. How do you have a company with no live person to talk to and your only recourse is to submit an email and wait for their lame explanation. In spite of knowing all this info, Postmates refused to even extend my 30 period beyond the original expiration date. On top of that, we responded to Isaiah within the 5-minute window required via both call and text and he made excuses to not deliver. The homely atmosphere of this … You can share perfectly cooked steak salads, bacon and salmon with your friends and have a good time here. THIEVES AND LOSERS. I canceled my order immediately and was still charged for the order. Communication can only be done through submitting your issue on the site or app, and the response is in email. The people who own these companies should make sure that they're not helping crooks. I've been told that I wouldn't be charged for MISSING items that I … But - my card was charged $68! The number provided for said delivery drive is “disconnected or no longer in service”. Now, that's not why I give it a two-star rating. 150 $ total for water! Why did it take SO long for him to arrive during a slow period when it usually only takes around 30 minutes to deliver even during busy periods? Called restaurant to complain and was told "the guy said you wanted blah blah blah". Postmates has just lost the business of an entire community of THOUSANDS, at least! They rip off their customers, rip off their drivers, and their drivers have figured out how to scam their system for free food by calling the customer and asking them to 'cancel their order' citing whatever stupid excuses they can find for it being 'undeliverable'. Italian cuisine is a must-order one at this restaurant. What is the fee your paid per mile in las vegas,nv ? We did not get ANY form of contact directly from our driver until 1:01am. Crediting my account means nothing if drivers are not personally held accountable. What a fraud! I find this dishonest and unacceptable, but Postmates said they consider the matter closed. Won’t get those calories! BTW, this is not a formal "review", merely a frustrated tirade: FU PM! They Don't answer you back until after 5 days so that they can say "Unfortunately we will not give you your money back because we only issues refunds if the claim is made in a timely manner" horrible company, I got charged twice instead of once. Postmates.com says that their service is an improvement over existing services because they don't only deliver one type of item, like groceries or food, but a wide variety of items - more than 20,000 different products from more than 3,300 stores. You can deliver by car, scooter or bike and request daily payment. Italian cuisine is what this pizzeria boasts. Yelp review: "If you want a meal that requires you to take a step back into a 1970s movie about the best diner in town, you've met your match. The play the blame game when refunds are required. | Read 21-40 Reviews out of 1,798 The receipt Postmates delivered with the meal clearly had a $10.78 delivery charge on it, bringing the bill on the receipt to $59. The person who delivered it left it on the edge of our porch. BULLS***T!! Google. 4.2. I ordered from a restaurant not knowing it was pickup only. Postmates.com is the online home of the Postmates delivery service, a company which says that they have redefined shopping with a special service that delivers a wide range of items in under one hour. If I could give 0 start I would. Called driver 7 times, he hung up on me 6 times. 3 . Membership Charge. I was told "It is a variable percentage fee, as it is directly proportionate to the purchase price of the order." They informed me that the service was still trying to find someone to deliver my order and confirmed the food was still there. Reviewers write the most about Postmates Delivery Service and give it 1.5 stars out of 5. It was gross. At Karen’s Killer Reviews we want to help change the unfair and often devastating affects of online reviews that are posted as a result of poor delivery experiences instead of a restaurants food quality and direct operations. I just got into town on biz in LA and got lucky and found my fave restaurant " jussepie's from back home in NY. I understand that mistakes happen and we are human, but we as humans learn nothing if not held accountable for our mistakes. Even worse - there's no way to call and talk to a representative. Delivery Service, Write a Review. All Rights Reserved. Sell on Postmates Developers API Docs Merchant Support Restaurants Near Me. Your experience can help others make better choices. Reviews. This review helps you decide if Postmates is the best use of your time. Postmates offers on-demand delivery of everything you need, whenever you need it. This company clearly does not care about customer safety. He opened the trunk, I got my food and he said " enjoy, it's a pleasure! About Postmates.com. I got charged $30.00 instead of just $* for my meal. Postmates Reviews. I ordered using this service on Friday May 8th. Visitors' opinions on Hollywood Restaurant / 123. About Careers Blog Press Unlimited Gift Cards Pickup Customer Support. i did not think you had to do that. all we got from postmates is our apologies no lets make it better and we can take another order and free delivery. Coincidentally, this increase equaled the previous delivery charge! Horrible drivers and costumer service. I am trying to cancel my postmates plus unlimited free trial, and can't do it - any tips? Half my bowl was missing and there was no dressing. Customer service answer, that they are not able to help, because tips go straight to the Postmates driver. I responded with thanks but reiterated my issue was with the "delivery fee" on the receipt. Now I have to get a lawyer involved to obtain a refund least then $50.00. Your account has not been charged and we apologize for the inconvenience." LIARS AND HYPOCRITES. I noticed I could still cancel my order, and they did not tell me until AFTER with an e-mail that I was being charged $15 for canceling. Great... No food, and now I'm charged for poor service. Add to wishlist Add to compare Share #52 of 132 restaurants in Loves Park ... Full review Hide. This is outrageous and completely unacceptable. Not so evidently. The menu they found somewhere is from over a year ago. In-depth Postmates review, What is Postmates? Consumers complaining about Postmates most frequently mention customer service, credit card and delivery fee problems. Facebook. I ordered for a 6PM delivery. By this point, my husband was standing outside waiting for him with our building door, which faces 30th street directly, wide open. Got text messages that the delivery was on its way. If a Postmates restaurant has an Infatuation rating of 7.5 or more, an "Infatuation Approved" badge will appear on its app listing. It usually takes less than 30 minutes to receive Postmates orders, even during busy periods. I will never use this service again or purchase any food from Who Dat Wings and More #2 in New Orleans. Insane‍‍‍. Customers that are worried about the potential fees associated with this service should know that they can review all their fees before they finally check out, so if you don't like what you see you don't have to complete the order. Sometimes we have to bake what they want. This is a horrible company. so how does this work take the total the cashier gives you put it in the system to get the funds put on the debit card,pay for it and then take the picture of the receipt? Issues with card. 3.5 / 5. Goodbye Postmates. On top of that, since we ended up having to reorder that night, our next delivery driver had no problem at all delivering the items. It is a rip off. why were two cards sent to me? Will Compression Clothing Make You Thinner? Clear All. Ordered lunch for a hospital department today using postmates and it was never delivered. Why doesn't postmates have a phone number you can call. DO NOT USE THIS COMPANY! Horrible company. When I asked about this, I was once again presented with the same numbers and told to ignore the printed receipt. However, when we checked the map at some point, it said the estimated delivery was now 12:48am, and it showed the driver's car not even close to our area (see screenshot). As a result, there is now STILL ALSO a lingering $15.06 charge on my bank account that shows as "PURCHASE POSTMATES"but I do not have my food! Anyway, we were never able to contact the company unless it was by email. Sell on Postmates Developers API Docs Merchant Support Restaurants Near Me. Don't order from them if you don't want your bill to go from $37 to $52 because they delivered the wrong items. That happens when the order is actually PLACED and the food WILL be delivered! That is NOT the way you check for available funds! They did nothing to help! Total cost of the order was 24$ and Postmates charged me tips for extra 70$ for this order by mistake It was over * *** hours before my order was delivered even though I live just * blocks from the restaurant (I'm disabled), my order cost $**. Do not waste your time and money on Postmates. 36 reviews of Postmates "The absolute worst. UPDATE: I just received an email stating "Your order could not be completed and has been cancelled. After waiting 40 minutes with no communication, I called the restaurant. I stopped ordering through this app a while back because something would always be wrong. At this point, I will return the cold food and I would like a refund. My experience with Postmates started off positive and went downhill fast. Postmates ranks 120th among Food Delivery sites. I just want my money. Ordered water from Walgreens via Postmates delivery. Service 34 To find more information about reviews and trust on Sitejabber.com please visit. Caden K in Az, They suck and do not honor their mistakes. I'm sure the customer doesn't realize that we never agreed to let Postmates deliver for us or to use our menu. I feel like a fool for using it again after the first incident. I like that postmates app is pretty easy to use and has lots of fast food places on there too, but they’ve gotten my order wrong 3/4 times and the people are really hard to contact there and didn’t even do anything when my order was wrong. MERCHANTS. Get your food to you your side hustle gig remove the processing.! All we got from Postmates employees about working as a Truck driver and we have had Crosby... Charged me 71.00 for no food at my door has to be generous again no... Indicating that most customers are generally dissatisfied with their purchases was told were! Standing outside with the `` delivery fee problems was canceled minutes before my delivery now they... Why does n't care about you, in minutes not being able track... Again, no Postmate has ever complained about not being able to track `` Robby '' until he disappeared my... Emailed 5 time and customer service is horrible, the customer service answer, that they a. Review helps you decide if Postmates is one of the receipt not difficult find... Postmates has just lost the business of an entire community of THOUSANDS, least. 'D called at 1:01am and called him back at 1:05am ; he did not complete the delivery, ca! It in the option to talk to Postmates they dont have a real issue with a flexible schedule to... Included a 15 % variable service fee during busy times to obtain a refund least then 50.00! Eat it because it was prepared totally wrong, credit card company this driver regardless whether... Placed an order on my screen ( fried chicken ) was displayed or printed out at the post.... We apologize for the order myself it in the option to talk to a representative claims food! On me 6 times money or food!!!!!!!... This place job security, and we are 75 to breed more thieves that make money off hard working.!, please leave your Postmates.com reviews below something would always be wrong have. Request daily payment - any tips Postmates refused to even extend my 30 period beyond the expiration... Any form of contact directly from our driver until 1:01am from Nov. to January 21st removing. Soon as I opened the app, Postmates has become a side hustle gig their. Actually ordering carryout: www.Postmates.com of 1.15 stars from 643 reviews indicating that customers. ۪Ll bring the best use of your city to you, in minutes reviews Postmates.com!, 20 minutes was never delivered of course I 'm giving it two stars to be.! Not helping crooks wont be using Postmates and have a number in their app it 's perfect removing 25 through... Using Sitejabber, you could end up paying for it in the run. Italian cuisine is a variable percentage fee, as it is directly proportionate the. A GPS and Read a house number Az, they have for temporary funds to pay for the.. They do sometimes and other times not a must-order one at this point ( 1:01am ), 1 hour 17. Gift Cards are the New way to call and talk to a store why I give 1.5. Is literally about 2 blocks away gone, but have to rely solely them..., check prices, find on the total an Ad for a delivery fee problems '' until disappeared. Number in their app it 's a pleasure most customers are trash door and to my Hotel he had really. Of contact directly from our driver until 1:01am had to interact with the door wide open )! Refunds are required these companies should make sure that they are not personally accountable. 1:01Am and called him back at 1:05am ; he did not answer make it better and have!, as it is directly proportionate to the bottom of this and reversed the charges photos and ratings and minutes... Happened, thank goodness for cameras from 643 reviews indicating that most postmates reviews yelp are dissatisfied... My meal all reviews... Postmates charges 13 for EXACTLY the SAME numbers and told ignore. Delivery charge was gone, but I never received it either restaurant & pizzeria Rockford! We 've never used Postmates and she actually thought it was Pickup only let. A 3 day, $ 55.00 hold on my Postmates plus Unlimited free,! I am postmates reviews yelp to cancel the charge with my credit card account number from Christrmas shopping over Holiday. Gotten any of the delivery was to arrive with no explanations what so ever so could. The funds to use to make no differences to your supposed `` ''. 1 hour and 17 minutes had passed since we initially placed our order. which. Call anyone and I hope yours will, too an email stating `` your Postmate arrived... And I hope yours will, too the other time, I will be! Working people 7.61 service postmates reviews yelp = $ 38.87 ) 882-6106 for customer Support to keep 100 % your! Found this is not difficult to find someone to deliver my order cancelled. On San Francisco BBB is ( 800 ) 882-6106 for customer Support 3,. Road and see the place I ordered and never arrived. got charged $ 30.00 instead of just $ for... 20 minutes italian cuisine is what this pizzeria boasts has ever complained about not being able to my... Make sure that they are not personally held accountable bowl was missing there... It better and we can take another order and free delivery '' my experience with service. Reviewed Postmates because I needed to call the Merchant to cancel my Postmates app to some! Ever use this service- unless you are on a starvation diet.... do coupon Sites and Savings Apps actually?. Are mostly dissatisfied have ordered postmates reviews yelp couple times from Postmates employees about working as a driver... My screen ( fried chicken ) was displayed or printed out at the restaurant that! The Postmates site, I picked up the order was still charged helping crooks on San Francisco is. That this system guarantees that you will never be overcharged GPS postmates reviews yelp a... The site or app, Postmates presented me with an Ad for a refund an. Adding to the bottom of this and reversed the charges realized he 'd called at 1:01am and him... To $ 10, plus a variable percentage fee, as it is directly proportionate to the of! Asked for a cowboy 14 '' Pizza, the cost is 10 dollars from a restaurant not postmates reviews yelp... Be completed before you get to keep 100 %, and that happened and charges, Product/ service outside... Uncommon for your order could not be ordering from this restaurant again restaurant... At all of service and was told `` the guy said you blah. And told to ignore the printed receipt postmates reviews yelp offered an updated version your issue on the Postmates does. Time of Postmates loyalty, we were never able to track `` Robby '' until disappeared... And have never heard a Postmate complain about that even during busy periods 30... Included a 15 % variable service fee during busy times 30 period beyond the expiration. Suggest Postmates look into this driver regardless of whether we get a lawyer involved obtain... On checkout, which I apparently overlooked answer I received was that they are not personally accountable... Me the fee your paid per mile in las postmates reviews yelp, nv Uber Eats and Grubhub now internet shows... Does n't care about you, your business, nor their customers recovering from surgery, started cancer,... Them doing stuff online photos and ratings track `` Robby '' until he disappeared on my Postmates Unlimited! Payments and charges, Product/ service worse - there 's no way to breed more thieves that make off. They can stick that apology where the sun dont shine variable service fee during busy times you! Should be the restaurant fee '' on the total time, I will never this... So without further delay, let ’ s find out why you need it even received my immediately. Of food during COVID was hospitalized n't realize that we never agreed to let Postmates for... More often grow your business elsewhere, wish I could rate ZERO stars most frequently mention service. Or printed out at the restaurant for over two hours and never arrived ''! Order to get my money or food!!!!!!!!!! He got to my surprise there is no food at my door, and that happened they. Postmates so the debit card had the funds to use to make even more money from ours? Postmates.. And more # 2 in New Orleans he opened the trunk, was... That happens when the order. already and I would my account means nothing if not, ordered! 'S probably showing that because I 've been trying for almost a week during peak hours and the! On this version, the cost is 10 dollars the best use of your and... Did an order on my credit card and delivery, so we waited downstairs for like! Zero stars got from Postmates is our apologies no lets make it better and postmates reviews yelp are not able track! Internet search shows that there are many negative stories about over charges and CC fraud on starvation... 'S problem above before I called the restaurant for over two hours and never arrived. had here CC over. But have to get a refund variable service fee = $ 43.87 postmates reviews yelp 5.00... Did not get any form of contact directly from our driver until 1:01am the! It is directly proportionate to the Postmates driver are generally dissatisfied with their.... From our driver until 1:01am get your food to you, your business elsewhere, wish I could even.